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About Us

Our History

Our founder George Schenk started selling insurance from his home in 1964. The first office opened on Depot Street in Friendship and later moved to its current location at 7 East Main Street. Several years later a second location was established in the upstairs of a Main Street building in Wellsville, and a few years later was moved to our current location at 23 East Pearl Street.

George Schenk Agency, Inc. changed to Schenk & Miles Agency, Inc. in 1984 when a partnership between George Schenk and Rolly Miles was formed. Rolly served as a Sergeant in the U.S. Air Force and is a Vietnam Veteran. When he returned home he worked as a draftsman but took the opportunity to apprentice with George in the insurance business. His love of people and outgoing personality helped grow the agency and their partnership prospered.

With Rolly’s retirement, Michelle Hall, a life-long resident of Friendship and an employee of the agency for over ten years, purchased Schenk & Miles Agency, Inc. on October 25, 2013. The staff is well established and has grown as a family over the years. Our mission statement is to provide competitive products, a well trained staff and upgraded technology to provide excellent customer service. We strive to maintain a prosperous agency with continued growth as we meet the insurance needs of our local communities. We provide a level of professionalism, integrity, care and compassion that our clients expect and deserve from a hometown insurance agency. These are not new concepts as both George Schenk and Rolly Miles have shared similar values and principals throughout the years.

Our Commitment

Insurance provides us with the ability to transfer risk. We want to work with each client as a proactive agency so that in the event of a loss you have peace of mind knowing that you have an agent to turn to, an understanding of the coverage you have selected, and the knowledge that you have received the most cost-effective policies to meet your intended insurance needs. We take great pride in our families, our communities and this business – a commitment that we do not take lightly. Working together we strive to be an asset to our clients and our communities.

An Independent Advantage

We are Independent Agents in Friendship, New York, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Schenk & Miles Agency, Inc. represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn't purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn't have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family's financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn't have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it's up to you to make the final choice.